Transaction through the Grin++ wallet to my deposit Gate.io

Tech Support
1

This is a translation of my letter. I made a transaction using the Grin coin, through the Grin++ wallet to my deposit Gate.io and the transaction failed, in the Grin++ wallet, the operation went to canceled, what did I do wrong?[quote=“igno.peverell, post:1, topic:17, full:true”]
Get help about Grin and related software, rules of the blockchain and everything that doesn’t seem to be working like it should.
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2

Submit a ticket to gate.io if coins are not seen at your Grin++ wallet. When you dont use MEMO, a delay happens, and dont forget it takes 24 h almost to process your deposit to gate.io with 300 confirmation time.
Try using tradeogre.com with slatepack method.

2 Likes
4

Where is this ticket in the wallet? I clicked on the red transaction line, in the window that appears there is a line “Slate” and a line “Kernels”, I do not see the ticket.

5

submit ticket to gate.io exchange i meant.

7

grin cüzdan dan 4 ayrı seferde gönderdiğim grin coin gate.io ulaşmadı. Grin geri dönmedi yanmış olmalı. bu bir blokchin hatasımı ingilizcesi bag diyorsunuz. sana çıktıyı gönderiyorum.

outputs: 09e8ea5d43ec2be36844aa73996818577ab112dcde09d9cb5a41252af0d3b1bd80
outputs:08ccedc3cd0b4ca27389e93aa0a7843d18ca693d0c708d6ca09bce6cec91827116
outputs:08d8a887021ddbb3ef6d2840f02c51cad00eb022f1ccdf59d4e17abeb82dac80c4
outputs:092a443cde753bf3deabab57d7b36e8ba88e0072b5906227cc590425ff5a4247c2
bunlar grin cüzdan hesabımdan düştü ancak gate.io gitmedi. grin scan dan sorguladım. bazı işlemler yanlış bazı işlemler doğru görünüyor. ancak doğru denilenlerde gitmedi ve hesabıma geri gelmedi. ayrıca windows da masaüstünde bir girin Grin++v1.2.7 versiyon yüklü tek cüzdan iki ayrı hesap var hesap iki tane olduğundan mı yüklemedi. diğer hesabın adresine gönderimler başarısız grinlerler iptal edince geldi. Ancak Gate.io gönderdiğim girinler gelmedi. miktarlar az ancak yüklü miktar girmeden önce deneme yaptım.

8

Yep, it looks like it did get submitted. Did you make sure to add the “memo” after the amount as requested by gate IO? It is on their deposit page and without it they don’t know whose account to put the grin in.

If you did not do this, you will need to contact gate IO support, but rest assured the coins are not burned they are with gate IO.

9

Hi there, i am also having same problem i just want to know that where am i suppose to enter memo while sending grin coins from grin++ wallet to gate.io

Plz help