KERNEL ERROR - MY WALLET HAS BEEN RESET. 0 0 0 0

[LEOPARD76]

Hello everyone,

I mined GRIN coin in its early days. A long time has passed since then. I wanted to send all my funds to an exchange. I sent them, and after a long time… they didn’t arrive. After 4-5 hours, I canceled the transaction through the app. Oh my god… my wallet was instantly zeroed out. I downloaded GRIM, completed the node installation, and recovered my wallet. And then, a big fat zero… Did I lose everything? Or is there a solution? Please, knowledgeable people, answer… because is there an incompatibility with the software used initially? I await your help, thank you all in advance…

Kernels 09ae4ff0b6049b5679f503d9b86a47f475e0e3d16dd19c92ee3654b4222c0fb9c8

[wiesche]

The Kernel exists

Grin Blockchain Explorer

Which exchange did you send the Grin to?
And how did you send it (Slatepack, Memo)?

[LEOPARD76]

I logged into the grin++128 program. I pasted my gate.io account details. I pressed the send button. That’s it. I contacted gate.io. They asked for a transaction history (TX). I told them the program didn’t generate a TX. They didn’t help me.

NOTE: Yesterday, I sent a small amount from gate.i for testing purposes. And it arrived. The wallet is working.

[LEOPARD76]

@wiesche

(Slatepack, Memo)?

I don’t know what these mean. As I explained, I pasted my exchange address and clicked send grin++. But it didn’t send it.

[bruges]

This is your TX ID.

[LEOPARD76]

Do I need to contact the stock exchange?

[LEOPARD76]

Dear User

Thank you for your patience.

After carefully reviewing the information and video provided, we can see that the transaction status shown in the video is canceled. A canceled transaction cannot be used as valid proof of a successful deposit, and we are therefore unable to locate any corresponding on-chain record for this transfer.

In this case, we kindly suggest that you first contact the sending platform to confirm whether the transaction was actually completed and successfully broadcast to the blockchain. If the transfer was successful, please ask them to provide a valid blockchain transaction link (TXID) that can be publicly verified.

Once you have the confirmed blockchain record, please provide it to us and we will be happy to assist you further.

We appreciate your understanding and cooperation.

If you have any other questions, please feel free to let us know. Thank you for choosing Gate. Have a good day.

Best Regards
Gate Support.

[LEOPARD76]

Is there no one who can help?

[LEOPARD76]

So, my entire wallet is empty…?

[Cobragrin]

Gate has your coins.
Write to gate support
‘’ my coins transaction broadcasted to the network. here is the kernel. Check from grincoin.org explorer. Please credit my coins to my gate.io balance’’
Send them kernel id: 09ae4ff0b6049b5679f503d9b86a47f475e0e3d16dd19c92ee3654b4222c0fb9c8
Attach screenshot

it takes 10 days sometimes, sometimes 2 days. Next time use another exchange with slatepack.

[LEOPARD76]

Okay. I’m talking to the stock exchange. I’ll get back to you.

[LEOPARD76]

09ae4ff0b6049b5679f503d9b86a47f475e0e3d16dd19c92ee3654b4222c0fb9c8 my kernel tx adress.. did it?

09ae4f0b6049b09b589b6b89d5008b865ef775e03ed16dd92e3645b224c0c9c9c9c8 where did you find this?

They are no find? (Exchange)

[LEOPARD76]

[hellogrin]

What a pity for you! There 2 lessons learned:

1. Try to use well maintained wallet, I know grin++ discontinue and several bugs are still there
2. Always send a small amount to test, people got mistake when doing in rush.

Anyways, in worst case, you lost $125 but you still have chance to earn it back.

[LEOPARD76]

Thank you for your answer. You’re right. $125. I’m not upset about the money being lost. I probably paid ten times that amount for the electricity bill. I mined for 1.5 months. I’m upset about the effort I put in…

[LEOPARD76]

Can you help me solve the problem?

[LEOPARD76]

Hello Grin Everyvone thanks……..

[wiesche]

Were you able to contact Gate.io?

[LEOPARD76]

geçtim… yazdıklarının hepsi yukarda. o txler ile işlem yapılamayacağını belirttiler. param kayboldu gitti…..