Zero confirmations

i deposited some grin to my bittrex account and now its almost 1day but still it is showing 0/10 confirmations , i contacted the support they replied " B ittrex does not control the block chain nor can we make it go any faster ." …any help :frowning:

Did you include a fee?
If there is still a miner who includes zero-fee transactions, he had no luck the last week.

yeah a fee of : 0.00393600grin was paid and i’m still waiting :confused:

There may be a problem with bittrex.