I bought 800 GRIN more than a year ago using the HITBTC exchange. I have since been notified that HITBTC no longer will serve US residents. I would like to move GRIN out of HITBTC. This statement has displayed on my GRIN account in HITBTC since April 2020: “Withdrawals for this cryptocurrency are offline. Please refer to the System Monitor page for updates.” I sent three messages to HitBTC asking what they meant by being ‘offline’ but received no responses from them.
With no response from HITBTC, I am not sure how to withdraw my GRIN. And if I could withdraw it, then I am not sure where to store it. Do you have any suggestions for someone who is not very technical.