Canceled transaction in Niffler - How to resolve?

I’m using Niffler latest version.
While trying to send Grin to my Niffler wallet via ‘Hedwig’ address, I got ‘Canceled’ status for that transaction.
The status appears ‘Complete’ on the sending wallet.
I tried to restore the Niffler wallet and to run the ‘Check Balanced’ but the problem remains
What can I do to restore my Grin coins?

moved topic to #support.