Innosilicon Refund status?

Has anyone received any updated information on the refunds? My last conversation with Inno support on Feb 19th was:

Hi my friend,
Sorry to tell you that considering the severity of the Coronavirus, we are still be forbidden to rework now. 
When I can go to the office, I will process the refund ASAP for you. 

Thanks for your kind understanding. 

I’m curious if anyone has heard differently. Thanks.

_u

Support has said that as soon as COVID19 restrictions are removed that they will issue refunds.