I lost my grin somebody help me

when ı send my grin ,exchange to grin wallet ,there was a problem , when ı send ıt my address was green but ı click button and later ı looked my address color was orange. my english ıs not very good , ı hope you understand me , pls help me

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you did not lose your grins, the exchange has to cancel the transaction, you just need to go to your exchange and open a support ticket asking for the transaction to be canceled.


thanks a lot dear friend. l sent a message to my exchange. they will answer me about it