How to cancel a transaction sent in grinmint

Mining
#1

Hi there,

I tried to withdraw the grin that I mined through grinmint.com. It shows that it has been sent, but I never received it in my grin-wallet. How can I cancel this operation and try to withdraw using a different method? If I cannot cancel the withdrawal operation, how can I retrieve my grins!? any help would be appreciated. I am new to mining and people forgive my naive questions.

#2

Payouts will be expired about one hour.
Canceled payments should be back in your grinmint balance.
Try payout again.

If that doesn’t work, please contact grinmint support.

#3

thank you! just emailed them.

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