# Not possible (?) to withdraw grin from kucoin

**URL:** <https://forum.grin.mw/t/not-possible-to-withdraw-grin-from-kucoin/10680>\
**Category:** Tech Support\
**Created:** [August 16, 2023, 12:01pm UTC](https://forum.grin.mw/t/not-possible-to-withdraw-grin-from-kucoin/10680 "2023-08-16T12:01:47Z")\
**Posts on this page:** 1\
**Showing post:** 9

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**Author:** ![zwimzwam](https://yyz2.discourse-cdn.com/flex036/user_avatar/forum.grin.mw/zwimzwam/32/5529_2.png) [@zwimzwam](https://forum.grin.mw/u/zwimzwam)\
**Post date:** [August 20, 2023, 10:28am UTC](https://forum.grin.mw/t/not-possible-to-withdraw-grin-from-kucoin/10680/9 "2023-08-20T10:28:36Z")

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## You were so right. After some trials it did happen. I was screen-recording my issue for Kucoin support when all of a sudden it was solved. Quite absurd… this is what I shared with Kucoin.

Hi Support,

I have an update for you. I was recording my issue since you asked. See the recording I posted here: [https://photos.app.goo.gl/t4r9hmqDZ2T11xsJ9](https://photos.app.goo.gl/t4r9hmqDZ2T11xsJ9)

Here you see:

- **0:00** previous trials didn’t work; I try now the TOR hidden service address (according to the GRIN community that must work as well). I make some variations with **http(s)://myTORhiddenserviceaddress.onion =\> nothing works**
- **2:30** I try the slatepack address mentioned by my grin-wallet listener (I run a full grin-wallet node) also with some http(s)…[grinplusplus.com](http://grinplusplus.com) variations … Again, nothing works
- **03:15** Now I copied the address from my Grin++ wallet, doesn’t work either. I do some variations with http(s) and [grinplusplus.com](http://grinplusplus.com) =\> nothing works
- **04:22:** I remove the http(s) and [grinplusplus.com](http://grinplusplus.com), so back to the beginning of previous step (just the address of my Grin++ wallet), I try that again (for the ?th time – I did that many times!) and all of a sudden the withdrawal is confirmed!
- Previous steps were test withdrawals with only 4 GRIN, immediately after that successful withdrawal I tried again with my full balance and it succeeded.

I did hear [a similar story on the grin forum](https://forum.grin.mw/t/not-possible-to-withdraw-grin-from-kucoin/10680/2) – don’t know how this can happen, but maybe you can use this feedback in case you have similar cases in the future.

Best Regards,

Wim

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