# Lost grin while sending to gate.io ( SOLVED )

**URL:** <https://forum.grin.mw/t/lost-grin-while-sending-to-gate-io-solved/4498>\
**Category:** Market\
**Created:** [March 15, 2019, 8:44am UTC](https://forum.grin.mw/t/lost-grin-while-sending-to-gate-io-solved/4498 "2019-03-15T08:44:39Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![3b7ameed](https://avatars.discourse-cdn.com/v4/letter/3/e47774/32.png) [@3b7ameed](https://forum.grin.mw/u/3b7ameed)\
**Post date:** [March 15, 2019, 8:44am UTC](https://forum.grin.mw/t/lost-grin-while-sending-to-gate-io-solved/4498/1 "2019-03-15T08:44:39Z")

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EDIT (problem solved)

1/Opened their website

2/copied the URL they provide me  
[https://grin.gateio.live/deposit/gateiogrin/0017b6f782083004](https://grin.gateio.live/deposit/gateiogrin/0017b6f782083004)

3/add the port :3415 to the link to be “[https://grin.gateio.live/deposit/gateiogrin/0017b6f782083004:3415](https://grin.gateio.live/deposit/gateiogrin/0017b6f782083004:3415)”

4/sent the money

5/nothing in my account

6/contacted support, waiting …