# I lost my grin somebody help me

**URL:** <https://forum.grin.mw/t/i-lost-my-grin-somebody-help-me/7993>\
**Category:** Uncategorized\
**Created:** [November 26, 2020, 3:31pm UTC](https://forum.grin.mw/t/i-lost-my-grin-somebody-help-me/7993 "2020-11-26T15:31:54Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![depor](https://avatars.discourse-cdn.com/v4/letter/d/58956e/32.png) [@depor](https://forum.grin.mw/u/depor)\
**Post date:** [November 26, 2020, 3:31pm UTC](https://forum.grin.mw/t/i-lost-my-grin-somebody-help-me/7993/1 "2020-11-26T15:31:54Z")

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when ı send my grin ,exchange to grin wallet ,there was a problem , when ı send ıt my address was green but ı click button and later ı looked my address color was orange. my english ıs not very good , ı hope you understand me , pls help me

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**Author:** ![davidtavarez](https://avatars.discourse-cdn.com/v4/letter/d/3ab097/32.png) [@davidtavarez](https://forum.grin.mw/u/davidtavarez)\
**Post date:** [November 26, 2020, 7:10pm UTC](https://forum.grin.mw/t/i-lost-my-grin-somebody-help-me/7993/2 "2020-11-26T19:10:36Z")

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you did not lose your grins, the exchange has to cancel the transaction, you just need to go to your exchange and open a support ticket asking for the transaction to be canceled.

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**Author:** ![depor](https://avatars.discourse-cdn.com/v4/letter/d/58956e/32.png) [@depor](https://forum.grin.mw/u/depor)\
**Post date:** [November 26, 2020, 7:15pm UTC](https://forum.grin.mw/t/i-lost-my-grin-somebody-help-me/7993/3 "2020-11-26T19:15:19Z")

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thanks a lot dear friend. l sent a message to my exchange. they will answer me about it